Professional
Systems analysis with a long view.
I’ve spent about three decades working in technology within the financial industry, including systems analysis, software development, technical leadership, production support, policy-administration platforms, correspondence systems, mainframe integration, IVR, automation, and AI-assisted workflows.
My education includes a Master of Science in Computer Information Systems Technology and a Bachelor of Business Administration in Management Information Systems. Today, my work continues to center on connecting business needs with practical technical solutions.
01Systems AnalysisRequirements, design, implementation and production support
02Insurance TechnologyPolicy administration, correspondence and integrated platforms
03Development & Integration.NET, legacy modernization, mainframe interfaces and IVR
04Technical LeadershipCross-team coordination, mentoring and solution ownership
05Automation & AIPractical use of automation and AI to improve workflows